Terms & Conditions of Service

Terms and Conditions of Service

Effective Date: November 4, 2025

These Terms and Conditions of Service ("Terms") govern your enrollment, access to, and use of the services, courses, and Content provided by Psychospiritual Institute ("Institute," "we," "us," or "our") through our websites, including psychospiritualinstitute.com and psychospiritualcoaching.com (collectively, the "Sites").

By enrolling in, accessing, or using any of our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Sites, enrolling in any course (including the Psychosynthesis Life Coach & Leadership Certification Program), or purchasing any service, you represent that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any course-specific Financial Agreement. If you do not agree, you may not access or use the Sites or our services.

2. Nature of Coaching and Training Services

A. Non-Medical Relationship: You acknowledge that the Psychospiritual Institute provides coaching, psycho-spiritual guidance, and professional training and consulting services, not medical, psychological, or clinical therapy. Our services are not a substitute for professional mental health care, diagnosis, treatment, or medical advice.

B. Client and Student Responsibility: You agree that training and coaching results are based on your personal effort, dedication, and follow-through. As a student, you are solely responsible for your emotional well-being, attendance, completion of all course requirements (including co-guiding), and adherence to the professional ethics defined by the BCC Code of Ethics throughout the program and beyond.

3. Enrollment, Payment, and Delinquency

A. Enrollment and Payment: Full payment or an approved payment plan must be in place prior to beginning any course. A minimum $997.00 deposit is required before a student can begin the course unless otherwise approved.

B. Late Payments: Payments that are declined and/or received after the due date are subject to a $30 late fee. If a payment declines a second time, a $30 late fee will be charged if payment is not submitted within the next seven (7) days.

C. Delinquent Accounts: If an account becomes delinquent, the Institute reserves the right to:

• • Assess a monthly late fee of $50.
  • Withhold the certificate of completion until all tuition and course costs are fully paid.
  • Withdraw the student from the training program with forfeiture of monies paid to date.
  • Submit the outstanding balance to an agency for collection after six (6) months.

4. Cancellation and Termination Policy

A. Course Cancellation (Training Programs): The $997.00 deposit is non-refundable.

• • Students may cancel until the day the course begins and either receive a tuition refund (minus the deposit) or apply the credit to a later session of the same course or another course.
  • Withdrawal during the course: The student agrees to pay the prorated tuition for the first two (2) months attended. If withdrawal occurs after the second month, the student agrees to pay 50% of the total tuition. If withdrawal occurs anytime after the fourth month, the student agrees to pay 100% of the total tuition.
  • Refunds will be processed within thirty (30) days of receipt of the written request.

B. Non-Refundable Digital Products (General Services): Due to the immediate access nature of digital content, books, and course materials, all sales of these items are final and non-refundable, unless a specific refund guarantee is explicitly stated on the product's sales page.

C. Termination by Institute: The Institute reserves the right to terminate a student's participation, without refund, for behaviors including, but not limited to:

• • Non-payment of tuition.
  • Failure to adhere to these Policies and Procedures.
  • Behavior deemed unethical (per BCC Code of Ethics), disruptive, or involving harassment, discrimination, or abusive language.
  • Attending any classes or coaching sessions under the influence of drugs or alcohol.

5. One-on-One Coaching/Consulting and Scheduling

A. Rescheduling: Clients or students must provide at least 24 hours' notice to reschedule a booked private session. Failure to provide adequate notice will result in the forfeiture of that session's fee or credit.

B. Co-Guiding Requirement: Completion of all co-guiding sessions and the submission of assessment forms are mandatory requirements for graduation from the Psychosynthesis Life Coach & Leadership Certification Program.

6. Intellectual Property and Confidentiality

A. Institute Ownership: All Content, materials, lesson blueprints, assessments, course recordings, and all online library resources are the exclusive copyrighted property of Psychospiritual Institute.

B. Prohibited Use: You may not copy, reproduce, distribute, publish, modify, or share any Content or login information for courses/libraries with any third party without express prior written permission.

C. Confidentiality of Course Materials: Students agree to protect the confidentiality of all materials supplied as part of Psychospiritual Institute programs. Recording any class session is strictly prohibited without the explicit permission of the Institute, the instructor, and all course participants. Class recordings shared with students are for the use of participants only and may never be shared externally.

D. Privacy of Others: Students agree to protect the privacy and confidentiality of classmates and staff, and will not discuss their behaviors, communications, opinions, beliefs, or contact information with anyone without permission.

7. Photo/Video/Audio Release

Students understand and agree that the Institute may, with permission, share specialized teaching moments, photos, short video clips, voice testimonials, and class celebrations for promotional and training purposes. The Institute ensures that any shared content maintains student privacy and never contains sensitive material.

8. Student Grievance Procedure

Students have the right to present grievances concerning alleged violations of rights, unethical behavior, or unresolved problems. Students are strongly encouraged to seek an Informal Resolution by discussing the grievance with the person involved first. If unresolved, a written grievance may be submitted to the co-founders within 30 calendar days of becoming aware of the issue for Initial Review and investigation.

9. Acceptance of Terms and Changes

A. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Florida for the resolution of any disputes.

B. Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify students of material changes. Your continued use of the Sites or enrollment in services after any such changes constitutes your acceptance of the new Terms.